NightOwl is an AI employee that handles your customer support inbox autonomously. It reads your docs, learns your voice, and resolves tickets while you sleep.
No enterprise onboarding. No professional services. Just connect and go.
Forward your support email to NightOwl. It starts reading immediately.
Drop in your FAQ, docs, or past ticket history. NightOwl learns your product and your tone.
NightOwl drafts responses, resolves tickets, and escalates only what needs a human touch.
NightOwl doesn't wait to be asked. It works.
Reads incoming tickets, understands intent, pulls from your knowledge base, and responds. No human in the loop for routine issues.
Analyzes your past responses to match your tone, brand language, and style. Customers can't tell the difference.
Recognizes when a ticket needs a human. Escalates with full context so your team never starts from scratch.
Every morning, a report: what was resolved, what needs attention, trending issues, and customer sentiment shifts.
| Enterprise tools | NightOwl | |
|---|---|---|
| Setup time | Weeks of configuration | 3 minutes |
| Pricing | $165+/agent/month | Flat monthly fee |
| Works how | Platform you configure | Employee you hire |
| Target | 500+ seat companies | 1-50 person teams |
| Time to value | After onboarding call | First resolved ticket in minutes |
Every customer email answered. Every ticket triaged. Every edge case escalated with context. NightOwl handles the inbox so you can build the business.